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FAQ
Frequently asked questions
General & Working With OMG
Mortgage Process & Qualification
Communication & Tracking
Self-Employed & Complex Scenarios
Traditional retail banks operate with heavy overhead, rigid underwriting boxes, and single-source rate sheets. As an independent hybrid broker and correspondent powered by NEXA Lending, we don't work for a single bank—we work for you. We maintain direct access to over 300+ wholesale lenders, allowing us to independently shop the market, secure sharper pricing, and engineer creative solutions for the deals retail banks walk away from.
No. While we maintain a trusted, decade-deep network of exceptional real estate agents, contractors, financial advisors, and title/escrow partners to make your transaction seamless, you are never legally required to use our recommendations. You always maintain the absolute right to choose your own professional service providers.
We take your data privacy and digital security seriously. We utilize encrypted, bank-grade client portals and secure CRM infrastructure to ensure that sensitive documents—such as tax returns, bank statements, and personal financial information—are transmitted and stored safely. We never sell your personal data, and we only share information with trusted parties strictly necessary to process your loan.
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